1. Introduction to Capacity Building

• Capacity building is developing an organisation’s core skills (leadership, management, finance, fundraising) to improve effectiveness and sustainability.

• Two components:

  • Organisational capacity: Technical updating and systems improvement.

  • Human capacity: Developing knowledge and skills of individuals.

2. Objectives of Capacity Building

• Prioritise areas for improvement.

• Develop specific outcomes, strategies, and tactics.

• Identify required resources.

• Implement, evaluate, and revise the plan.

• Build collaborations and manage change.

3. Significance of Capacity Building

• Optimum utilisation of resources through R&D.

• Prepares organisation to face the future.

• Helps gain competitive advantage.

• Facilitates long-term decision-making.

• Supports individual career development.

• Builds a database to measure and evaluate working capacity.

4. Process of Capacity Building

1. Prepare information material.

2. Develop and implement job descriptions.

3. Create a formal organisational chart.

4. Prepare and maintain a core operating budget.

5. Develop strategic planning and work plan routines.

6. Develop fundraising strategies and donor database.

7. Build a database to measure, trend, and evaluate activities.

5. Strategies of Capacity Building

• Decentralisation:

  • More democratic decision-making at grassroots.

  • Empowers employees and improves service delivery.

• Delegation:

  • Makes processes dynamic and improves communication.

  • Requires ethics in governance and training for new tasks.

• Quality and Innovation:

  • Focus on quality and innovativeness in services.

  • Use of external pressure (interest groups, lobbying) to drive change.

• Technical Capacity Building:

  • Coaching, training, technical assistance, and resource networking.

  • Bridging digital divide in e-governance.

• Transparency and Openness:

  • Promote openness in government (e.g., Right to Information Act).

  • Clear criteria for promotions, transfers, appointments.

  • Open dispute resolution and positive media relations.

• Management Information System (MIS):

  • Integrated computer-based system for summary information and exception reporting.

  • Supports policy-making, monitoring, and control.

6. Key Concepts

• Equitable Development: Balanced policies that avoid lopsided impact.

• Life Long Education: Continuous learning through formal and informal training.

• Participation: Using social capital to make policies more meaningful and strategically sound.

• Sustainable Growth: Long-term, continuous growth avoiding extreme impacts.

Questions asked

Topic: Capacity Building, Reskilling and Their Strategies

1. Explain the concept of capacity building and examine employee capacity building strategic in government organisation. (2011)

2. Discuss the objectives of workers' Participation in Management and refer to Institutional arrangements for workers' participation in management in India. (2010)

3. Write a note on the objectives, significance, process and strategies of capacity building. (2012)

4. Write a note on the objectives, steps and significance of Employees' Capacity Building. (2014)

5. Bring out the objectives, process and strategies of capacity building. (2022)

6. Examine the meaning, importance and process of reskilling. (2016)

7. Write a note in brief, on redeployment in India with special reference to Voluntary Retirement Scheme and National Renewal Fund. (2011)

8. Explain the meaning and importance of reskilling and highlight its process. (2021)

9. 'An organisation, which endeavours to achieve targets effectively, needs to re-skill its workforce.' Comment. (2016)

10. Discuss the concept of workers' participation in management. (2021)

11. Write short notes on Steps in capacity building. (2014)

12. Write short notes on Objectives of capacity building. (2021)